Presenters: Johnathon Cook and LV Berglund

Would you know what to do if a formal grievance was filed against you? Would you know how to develop a response in resolving conflict using your ethical guidelines? Would you be able to differentiate the various types of conflicts and their causes? This workshop will include group participation in developing and discussing various methods in heading off conflicts before becoming a formal grievance. We will also discuss how to prepare yourself in the midst of a grievance using the RID and ICRC ethical guidelines of the grievance process.