Ethical Standards & Safety Measures

SIGHT-HEARING ENCOURAGEMENT PROGRAM Policy for Ethical Practices and Safety Measures for Deaf-Blind Clients

Purpose:
This policy is intended to protect both clients and SSPs / interpreters by promoting a respectful, safe, and ethical environment. It sets forth guidelines for client conduct, encourages transparency through self-reporting, and outlines consequences for non-compliance. These standards are essential to fostering mutual respect and trust within the program.

1. Commitment to Respectful Conduct with SSPs /  Interpreters

   •    Clients are expected to treat SSPs /  interpreters and all support personnel with respect and professionalism.
   •    Any form of harassment, abuse, or misconduct toward SSPs /  interpreters will not be tolerated and will be grounds for review and potential termination from the program.

2. Mandatory Background Checks

   •    To ensure a safe environment for all, clients participating in the program will be required to undergo a background check every three years. 
   •    Background checks are used solely to identify any potential risks to SSPs /  interpreters and other clients, screening for any past incidents involving harassment, abuse, or behavior that may compromise a safe environment.

3. Self-Reporting of Incidents

   •    Clients must promptly self-report any incidents or behavior that may violate the program’s ethical standards. This includes:
   •    Instances where they may have unintentionally caused discomfort to an SSP /  interpreter or other personnel,
   •    Any conflicts or misunderstandings that could impact the SSP /  interpreter-client relationship,
   •    Situations that may require additional support or guidance to prevent future issues.
   •    Self-reporting helps maintain a respectful environment and demonstrates a commitment to accountability.

4. Consequences for Non-Compliance

   •    Failure to engage in self-reporting for incidents related to criminal investigations, allegations, and or convictions and violations of conduct standards will result in termination from the program.
   •    Repeated or serious misconduct will be reviewed, and if necessary, result in removal from the program to protect the welfare of SSPs / interpreters and other clients.

5. Ongoing Training and Support

   •    Clients will have access to information on respectful interactions, ethical guidelines, and appropriate behavior with SSPs / interpreters.
   •    Program support staff are available to address any questions or concerns clients may have about these standards and can provide guidance to avoid potential issues.

Conclusion:
This policy is designed to foster a respectful and professional environment for both clients and SSPs / interpreters. By following these standards, clients contribute to a safe, supportive, and ethical program experience for all.